We appreciate that you’ve chosen Juliana’s Mobile Massage for your massage and bodywork needs. We understand that unanticipated situations such as emergencies and illnesses will arise in everyone’s life. To provide the best mobile massage experience possible to our clients, and out of consideration for the massage therapist’s time, we have adopted the following policies:

Cancellation Policy

* Deposits are non-refundable *

We respectfully ask that you provide us with a 48-hour notice of any schedule changes or cancellation requests. Please understand that we cannot fill that appointment time slot when you cancel or miss your appointment without giving a 48-hour notice.

Rescheduling Policy

To reschedule your appointment, the client MUST provide at least a 48-hour notice in advance to use the same deposit payment. If a client reschedules in less than 48-hours, the deposit cannot be used for a future massage appointment.

Inappropriate Behavior Policy

Juliana’s Mobile Massage provides 100% Professional Therapeutic Massage Therapy Services only. Inappropriate behavior is prohibited. Any indication, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of all services in the future. You will be charged the full-service fee regardless of the length of your session. Depending on the behavior exhibited, we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity, and you will be treated the same in return.